AISP collaborated with the Future of Privacy Forum to develop the Nothing to Hide toolkit, which provides governments and their partners working to integrate data for policy and program improvement with the necessary tools to lead privacy-sensitive, inclusive engagement efforts. In addition to a narrative step-by-step guide to communication and engagement on data privacy, the toolkit is supplemented with action-oriented appendices, including worksheets, checklists, exercises, and additional resources.

Data-driven and evidence-based social policy innovation can help governments serve communities better, smarter, and faster. Integrated Data Systems (IDS) use data that government agencies routinely collect in the course of delivering public services to shape local policy and practice. They can inform the design and implementation of programs, help measure and evaluate outcomes across the lifecourse, and enable policy-makers to better address complex social problems

Respecting privacy is paramount to IDS’ success. The use of IDS to link sensitive personal data is typically governed by stringent local, state, and federal privacy laws and regulations, as well as rigorous technical safeguards and ethical norms. Nevertheless, individuals and communities routinely have questions and concerns about how their information is used and protected.

For lasting success, IDS need to develop “social license” to integrate data. Ultimately, societal acceptance and approval depend not merely on legal compliance with privacy rules, but on legitimacy, credibility, and public trust. Inclusive public engagement and effective communications around privacy are necessary for IDS to build trust in the public sector and to create strong, sustainable relationships with the communities they serve.

In order to help help IDS and government leaders engage stakeholders and increase communities’ trust in the value of IDS, Future of Privacy Forum (FPF) and Actionable Intelligence for Social Policy (AISP) have created the Nothing to Hide toolkit.

This toolkit provides IDS stakeholders with the necessary tools to support and lead privacy-sensitive, inclusive engagement efforts. A narrative step-by-step guide to IDS communication and engagement is supplemented with action-oriented appendices, including worksheets, checklists, exercises, and additional resources, available below.

Access the full report.

Click on any of the below links to quickly access specific handouts–

Appendix A: Understanding Data Privacy

Appendix B

B.1- Talking Points — Describing and distinguishing your IDS

B.2- Talking Points — Setting reasonable privacy expectations

B.3- Talking Points — Responding to others’ privacy expectations

B.4- Talking Points — Tips on language and privacy lingo

B.5- Exercise — Elevator Pitch

B.6- Exercise — Advanced Elevator Pitch

B7- Exercise — Data Benefit Analysis

Appendix C

C.1- Worksheet — Strategic Engagement Planning

C.2- Worksheet — Stakeholder Mapping

C.3- Worksheet — Pre-Engagement Planning

C.4- Worksheet — Convening Stakeholders

C.5- Worksheet — Closing the Engagement

C.6- Checklist — Meeting Facilitation

C.7- Checklist — Public Engagement Meeting Planner

C.8- Sample — Stakeholder Meeting Agenda, Privacy Specific

C.9- Sample — Interagency IDS Retreat Agenda

C.10- Sample — IDS Stakeholder Analysis


Acknowledgements

This material is based upon work supported by the Corporation for National and Community Service (CNCS). Opinions or points of view expressed in this document are those of the authors and do not necessarily reflect the official position of, or a position that is endorsed by, CNCS or the Social Innovation Fund.

Thanks to our partners at Third Sector Capital Partners and the members of our Empowering Families and AISP Learning Community for sharing experiences and insights about data privacy and engagement.